Terms of Service

These Terms of Service ("Service Terms") describe the rules for using Binami’s services. They work together with our Terms and Conditions, Data Protection notice, and other policies published on the Platform.

1. Services we provide

• Account registration and secure sign-in
• Display of market prices and portfolio balances
• Ability to buy selected digital assets where available
• Funding via supported African local payment methods
• Transaction history and basic account management

2. Service availability

We aim for high availability but do not guarantee uninterrupted access. Maintenance, network outages, payment-provider downtime, or force majeure events may affect the Service. Features may vary by country and may change as we improve the Platform.

3. User obligations

• Provide accurate registration and contact information
• Use the Service only for lawful purposes
• Complete any verification we reasonably request
• Review order details carefully before confirming purchases
• Keep devices and recovery methods secure

4. Orders and settlement

When you place a buy order, you authorise Binami to process the related payment and credit your wallet upon successful confirmation. We may reject or reverse orders that fail payment checks, compliance screening, or risk rules. Settlement times depend on the payment method and network conditions.

5. Withdrawals and transfers

Where withdrawals or on-chain transfers are enabled, network fees, minimum amounts, and processing times may apply. Incorrect destination details can result in permanent loss of assets. Always double-check addresses and amounts.

6. Intellectual property

Binami’s name, logos, interface, and content are protected. You may not copy, scrape, or commercially exploit the Service without prior written permission, except for personal, non-commercial use of your own account.

7. Third-party services

Mobile money operators, banks, and other payment partners are independent of Binami. Their terms and service levels apply to those rails. We are not responsible for delays or failures caused solely by third-party networks.

8. Complaints

If something goes wrong, contact Support with your account email, approximate time of the issue, and any reference numbers. We will investigate in good faith and respond within a reasonable period.

9. Governing approach

These Service Terms are interpreted in line with applicable laws in the jurisdictions where Binami operates. Mandatory consumer protections in your country remain unaffected where they cannot be waived.

10. Acceptance

By using Binami, you confirm that you have read and accepted these Terms of Service and our related policies.